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"The best way to understand people is to listen to them."  Ralph Nicols

You must listen carefully to what others are saying. They deserve your full attention. When you listen and understand you are learning. Understanding is the difference between hearing and listening. All too often, you hear someone speak, but don't understand what they are saying; you hear what you want to hear. All of us need to do a better job of listening to others, so we can understand them better. Just that effort would eliminate many conflicts in our lives and throughout the world.

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